REI

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4.5

( 8 reviews )

Sporting Goods $$

Closed 10:00 AM - 09:00 PM See Hours

1590 Leucadia Blvd, Encinitas, CA 92024, United States

+1 7609-449-020

REI, an outdoor retail company, is a leading brand that has been providing outdoor enthusiasts with top-quality gear and apparel for over eight decades. With a strong commitment to customer satisfaction, REI offers a wide range of products for hiking, camping, climbing, cycling, and more. Known for its extensive selection and knowledgeable staff, REI aims to inspire, educate, and outfit individuals for their outdoor adventures. At REI, customers can expect to find a diverse range of brands and products that cater to various outdoor activities and skill levels. From high-performance hiking boots to durable camping tents, REI ensures that every item meets the highest standards of quality and reliability. The company also offers expert assistance and advice, ensuring that customers make informed choices based on their specific needs and preferences. Moreover, REI is not just a retailer but also an advocate for the environment and outdoor preservation. The company actively works towards sustainable practices and supports various initiatives to protect and conserve natural spaces. With a rich history and a strong commitment to quality, REI continues to be the go-to destination for outdoor enthusiasts seeking reliable gear and expert advice.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
Wheelchair-accessible lift
In-store shopping
In-store pick-up
Quick visit

Reviews

4.5/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Richard traboulsi junior

March 22, 2024

Wow am I impressed with the staff here. Honestly I have never had a better customer service experience. Not only was each staff member exceptionally knowledgeable they were also very kind and eager to find the best suited product. Went in for rock climbing shoes not really knowing what I wanted and came out with the perfect pair. Thank You so so much!

Rui wang

March 22, 2024

I’ve been coming here for a few years now, but in the past few months I’ve been getting lots of suspicious looks. I started mostly ordering online because anytime I go near the climbing gear there’s an employee eyeing me up and trying to ‘help’ me every 90 seconds. Today I went in to the store so I could try on some shoes and was actually followed around by the plainclothes loss prevention guy. Just because he’s in jeans does not mean he’s slick, he’s talking into a walkie and speed walking around the store. I will probably be going to nomad ventures for any in person try-on, and I would strongly recommend young minority men not to shop here. It’s really sad because I love REI, anytime I need last minute gear while I’m traveling, I go to an REI.

Keviin wrubel

March 22, 2024

I had an outstanding experience with REI when they tuned up my e-bike and performed various upgrades including changing tires, installing new brake pads, and rotors. The service was not only top-notch but also incredibly affordable at just $200. What truly impressed me was that the same services were quoted at a staggering $500 by another shop in Encinitas. REI's expertise, cost-effectiveness, and commitment to customer satisfaction have undoubtedly earned my loyalty. I couldn't be happier with the result and the value they provided.

T castro

March 22, 2024

The selection is nice but there seem to be a lot of staff on the floor with little more to do but follow customers.

Emily singh

March 22, 2024

Awesome outdoors store with premium gear!! The employees are kind and knowledgeable. The gear is top-notch, and the selection is amazing. Joining the co-op gives you all sorts of benefits that are definitely worth it to my family. The only caution I would put forth is that the store is for enthusiasts. While they do have coupons from time to time and a resupply sections with gently used gear at a discount, it is still a store with premium gear, and premium gear carries a heavier price. That is not to say it isn't worth it or that you shouldn't stop in, as this truly is a one-stop shop for many outdoor activities.

Anna mase

March 22, 2024

You forget! ...just how great R.E.I.'s customer service is! At least, I did until I called and stopped in tonight. I simply called with a general question. The kind & well-informed young lady who answered the phone gave me the info I needed. But, there was more: she said "let me quickly connect you with someone in that dept., so we can tell you what kind of selection and sizes we have." Another kind employee (Don Angelo) took the call with no delay and went to the racks and came back on the line quickly with good news. I told him that I would stop in. Then, I got more great service: he offered to put my size & style (the LAST one available) at the front counter for me, under my name. When I walked in the store a bit later, the cashier anticipated my needs and grabbed my product right away. I went to try them on for size. AI met another GREAT employee at the fitting rooms. Then Don Angelo came by, as I was walking out. He remembered my name and offered more tips and suggestions. I was blown away by this Encinitas/ Leucadia team. Check 'em out. They hire & train well! ...and they really care about their customers.

Spoorthi shres

March 22, 2024

Very cool store. Two floors of gear and clothes. Most items are high end and that is reflected in the prices. They had some clothing sale items that were actually nice and affordable.

A wong

March 22, 2024

REI (Recreational Equipment,Inc.) is more than just a store and employees. Their staff goes above and beyond just putting in work hours. They are educated, helpful, and go out of their way to ensure you are getting the best equipment for what you need. They do offer a membership into their co-op, however you do not have to join. By joining though, you are helping not only yourself getting money back at the end of the year but you are helping REI to donate millions of dollars to help national organizations across our country. As you can see in our pictures, our mascot, Dino, the Dino loves to shop here as well. Click the LIKE button if you like our review!